Doesn’t work for me

  • Resolved justinm1

    (@justinm1)


    9 months, 4 weeks ago

    Hi I don’t get any other options besides local pickup. I will enable developer mode.
    I have filled in my full address and added API and have ticked settings I think as per instruction.
    Please help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Akash

    (@akashelex)

    9 months, 4 weeks ago

    Hi @justinm1

    Thanks for reaching out!

    I’ve noticed that the Australia Post rates API logs are currently unavailable on your site, which is preventing me from verifying the shipping rate issue you’re experiencing.

    To help me investigate further, could you please confirm that you have added both weight and dimensions to your products? Additionally, please share a screenshot of the shipping services you have enabled under the “Rate and Services” settings of the plugin.

    I look forward to your reply so we can resolve this for you.

    Plugin Support Akash

    (@akashelex)

    4 months, 1 week ago

    Hi @justinm1

    Good day!

    We hope the issue reported earlier has now been resolved on your site. Please feel free to reach out to us if you have any questions or require further assistance—we’ll be happy to help.

Viewing 2 replies - 1 through 2 (of 2 total)

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