Thank you for your feedback. We’re sorry to hear about your experience with our plugin and the communication issues you encountered.
We want to clarify that our support team did respond to your inquiries on the same day they were received. We sent multiple detailed replies with solutions to address the issue you reported, which was related to WooCommerce’s default limitation with products having more than 30 variations.
It appears our emails may not have reached your inbox. We would encourage checking your spam/junk folder for communications from “[email protected]” and “[email protected]“.
Your refund has been processed as requested too. Since there was no actual issue with our plugin’s functionality, we kindly ask you to consider updating your review to reflect this. Many customers successfully use our Variation Swatches plugin without any problems.
