Doesn’t work on my website

  • jcbsep

    (@jcbsep)


    6 years, 2 months ago

    Hi @webberzone

    I use this plugin in other websites with the same theme, but it doesn’t work in this one and I don’t know why.

    Could you have a look?

    Ps: I don’t have it installed it right now. If you can have a look, I’ll install it.

    Thanks in advance! 🙂

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Ajay

    (@ajay)

    6 years, 2 months ago

    When you say doesn’t work, what exactly does it do or not do?

    Is this the same theme and exact same configuration in terms of the server, etc?

    You can install this and also install Query Monitor plugin to view what queries the plugin generates when viewing the posts and their respective output.

    https://kinsta.com/blog/query-monitor/

    Thread Starter jcbsep

    (@jcbsep)

    6 years, 2 months ago

    Hi @ajay

    1) The plugin DOES NOT work on this website: learnertrip.com (I just reinstalled the plugin; you can check that it’s not working).

    2) Yes, same theme and same server.

    3) I’ve read the post you shared and installed the plugin. Here you have a screenshot of the errors: https://ibb.co/7VZt22m

    Let me know if I can do something else.

    Plugin Author Ajay

    (@ajay)

    6 years, 2 months ago

    Thanks the screenshot helps. This could likely be because you have an older version of mySQL which doesn’t support FULLTEXT indices with innoDB.
    If you’re not in a position to upgrade your mySQL, then another option is to convert the innoDB db to myISAM.

    https://ww.wp.xz.cn/support/topic/not-working-one-or-more-fulltext-indices-are-missing/#post-11080845

    Thread Starter jcbsep

    (@jcbsep)

    6 years, 2 months ago

    I’ll start updating mySQL.

    If doesn’t work, I’ll try your alternative.

    Thanks for the superQUICK support!

    Plugin Author Ajay

    (@ajay)

    6 years, 2 months ago

    You’re welcome – you’ll need atleast v5.6 of mySQL – I’ve got MariaDB installed in my server

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Doesn’t work on my website’ is closed to new replies.