Hi @marcomunich .
Thanks for reaching out, I’ll help you get this sorted.
A few clarifications first:
- About the shortcode
Adding [mementor-tts] to a template page by itself does not generate any audio.
The shortcode only plays audio that has already been generated for that post or for a specific shortcode in the Shortcode Generator page. Do you see the shortcode and audio there under Recent Generations?
- Credits and audio length
The 30 credits you see have been used when audio was generated somewhere (for a post, page, or shortcode).
Simply inserting the shortcode does not use credits, so I need to understand where the generation was triggered to check if the output matches the usage.
To investigate further, I need a bit more information:
- Did you generate audio before adding the shortcode?
- Did you click “Generate audio” for this post in the post editor,
or under the Text to Speech / Shortcodes section in WordPress?
- If yes, for which post or text did you generate audio?
- Which shortcode are you using exactly?
- Is it
[mementor-tts] or a shortcode with extra attributes (for example an ID)?
- Is this shortcode placed in your single blog post template (so it should load per post), or only on a static page?
- Alternative way to test
If you don’t want to use the shortcode right now, you can also:
- Go to your Posts list in WordPress
- Use the plugin’s “Generate audio” action from there
- Then open that single post on the frontend and check if the player works
I also noticed the page you linked loads quite slowly. In some cases, very heavy pages or JavaScript errors from other plugins/themes can stop the player from initialising correctly.
If you can share:
- which post or text you generated audio for,
- the exact shortcode you’re using,
I can try to reproduce the issue on my side and see what’s going wrong.
Shortcode should look similar to this:
[mementor-tts audio="shortcode_067157_2qdzy-nb.mp3"]
so the plugin doesnt reproduce the audio automatically when users click?so i should grab 200+ articles and convert them into audio manually?
then im not sure what this plugin does…
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This reply was modified 3 months, 1 week ago by
marcomunich.
The plugin does not auto-generate audio when a visitor opens a page.
There are two separate things here:
- Auto-generate (PRO feature)
In the PRO version, you can enable automatic audio generation when a post or page is created or updated.
This creates the audio file in the background, but it still happens on publish/update, not on each visit.
- Auto-play (optional setting)
There is an optional setting that allows the player to auto-play when the page loads,
but this only works after audio has already been generated for that post or page.
To get audio working on an existing post or page, you first need to generate it:
- From the Posts/Pages list using the “Text to Speech” column and the Generate audio icon, or
- Via the Shortcode Generator, then place the shortcode where you want the player to appear.
So nothing is broken – it’s just a matter of generating the audio first, then (optionally) enabling auto-play if you want that behavior.
You can bulk generate audio for all your 200+ articles from the posts listing page. Feature is already there.
ah ok i see i tried and it worked thanks.
only thing is i depleted entirely my free credits in 2 articles. i will find other ways, ty again
