All of our hosting servers and testing environments have mod_deflate turned on.
There may just be an issue with your configuration.
What kinds of errors are you getting?
Thread Starter
npinc
(@npinc)
That would be really nice if it’s only a configuration issue. On a preview it works fine, but once I publish the page and go to view it I get no data was sent in Chrome, Page cannot be displayed in IE. It just will not work. One time I even got an IFRAME trojan virus warning from Avast (#gzip at the end of the url) trying to view the published page with the plugin shortcode, but that only happened once. That warning has not happened on any other page, nor are there any issues with any other plugin I use.
Interesting. That does not sound like an Apache module issue at all. And since no one else is reporting a similar issue with the plugin, that leaves only your setup.
Open a support ticket:
https://sailabs.zendesk.com/hc/en-us/articles/200070139-Open-Support-Ticket
and provide some links and we can have a look and help you debug.
it’s nice for hearing your answers
thanks alot
Thread Starter
npinc
(@npinc)
Well, none of these are really answers, so I’ll submit a support ticket. It definitely doesn’t work.
Hey npinc,
Submit a support ticket and our team can help out. Your issue is definetly specific to your hosting platform and WP install.
Hey npinc,
You never opened a support ticket. If you were able to fix your hosting issue, please consider re-reviewing the plugin.
Thread Starter
npinc
(@npinc)
That’s because I haven’t had the time to deal with it. It’s a free plugin, not high on my list of priorities. I get back from Cuba in a week. I’ll deal with it then. I do have a company to run so I’ll take care of that first, then deal with this plugin.
Ok npinc, no problem.
Just let us know so we can help you solve your issue with your host and WP install.
Thread Starter
npinc
(@npinc)
I’m back now. I’ll get to this next week I hope.
