Doesn’t work with Microsoft365

  • Resolved RenderWarrior

    (@web4people)


    10 months, 3 weeks ago

    Hello,

    I created an app on Azure but even id the test works, after some hours I get

    “Authentication expired. Please reconnect your Outlook account.”

    No button for reconnecting.

    I got this on different sites with the same plugin end different emails.

    Maybe your plugin doesn’t manage the refresh token?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author turboSMTP

    (@turbosmtp)

    10 months, 3 weeks ago

    Hello @web4people,
    Thank you for reporting this issue.

    We’ve just released a new update of the plugin that includes new features and bug fixes — including a fix for the Outlook authentication expiration problem you mentioned.

    Please update to the latest version, and let us know if you experience any further issues.

    Best regards,
    Pro Mail SMTP Team

    Thread Starter RenderWarrior

    (@web4people)

    10 months, 3 weeks ago

    Thanks.

    I noticed the resend option in the failed email list, but the message is blank, so i cannot resend the email failed using the previous version of the plugin. Is this fixed in the new release? Thanks!

    Plugin Author turboSMTP

    (@turbosmtp)

    10 months, 3 weeks ago

    Hello @web4people,

    Yes, this is a new feature introduced in the latest version of the plugin. It allows you to manually retry sending failed emails.

    However, please note that emails which failed to send in previous versions will not include the message body, so they cannot be resent with content. The ability to store the message body for failed emails is only available starting from the current version.

    Feel free to reach out if you have any further questions!

    Best regards,
    Pro Mail SMTP Team

Viewing 3 replies - 1 through 3 (of 3 total)

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