Dokan Duplicating orders

  • Resolved localpieces

    (@localpieces)


    11 months ago

    WHy is dokan creating 22 separate child orders for an order that has 2 products from 2 vendors 1 product from each?

    2025-07-10T16:27:23+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:27:24+00:00 DEBUG #21546 - Creating Shipping.
    2025-07-10T16:27:30+00:00 DEBUG Created sub order : #21546
    2025-07-10T16:27:30+00:00 DEBUG Creating sub order for vendor: #91
    2025-07-10T16:27:31+00:00 DEBUG #21547 - Creating Shipping.
    2025-07-10T16:27:38+00:00 DEBUG Created sub order : #21547
    2025-07-10T16:27:41+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:27:42+00:00 DEBUG #21548 - Creating Shipping.
    2025-07-10T16:27:49+00:00 DEBUG Created sub order : #21548
    2025-07-10T16:27:49+00:00 DEBUG Creating sub order for vendor: #91
    2025-07-10T16:27:50+00:00 DEBUG #21549 - Creating Shipping.
    2025-07-10T16:27:57+00:00 DEBUG Created sub order : #21549
    2025-07-10T16:27:59+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:28:00+00:00 DEBUG #21550 - Creating Shipping.
    2025-07-10T16:28:08+00:00 DEBUG Created sub order : #21550
    2025-07-10T16:28:08+00:00 DEBUG Creating sub order for vendor: #91
    2025-07-10T16:28:09+00:00 DEBUG #21551 - Creating Shipping.
    2025-07-10T16:28:18+00:00 DEBUG Created sub order : #21551
    2025-07-10T16:28:26+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:28:27+00:00 DEBUG #21553 - Creating Shipping.
    2025-07-10T16:28:33+00:00 DEBUG Created sub order : #21553
    2025-07-10T16:28:34+00:00 DEBUG Creating sub order for vendor: #91
    2025-07-10T16:28:34+00:00 DEBUG #21554 - Creating Shipping.
    2025-07-10T16:28:41+00:00 DEBUG Created sub order : #21554
    2025-07-10T16:28:43+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:28:43+00:00 DEBUG #21555 - Creating Shipping.
    2025-07-10T16:28:52+00:00 DEBUG Created sub order : #21555
    2025-07-10T16:28:52+00:00 DEBUG Creating sub order for vendor: #91
    2025-07-10T16:28:53+00:00 DEBUG #21556 - Creating Shipping.
    2025-07-10T16:29:08+00:00 DEBUG Created sub order : #21556
    2025-07-10T16:29:11+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:29:12+00:00 DEBUG #21557 - Creating Shipping.
    2025-07-10T16:29:19+00:00 DEBUG Created sub order : #21557
    2025-07-10T16:29:20+00:00 DEBUG Creating sub order for vendor: #91
    2025-07-10T16:29:21+00:00 DEBUG #21558 - Creating Shipping.
    2025-07-10T16:29:30+00:00 DEBUG Created sub order : #21558
    2025-07-10T16:29:47+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:29:48+00:00 DEBUG #21559 - Creating Shipping.
    2025-07-10T16:29:59+00:00 DEBUG Created sub order : #21559
    2025-07-10T16:29:59+00:00 DEBUG Creating sub order for vendor: #91
    2025-07-10T16:30:00+00:00 DEBUG #21560 - Creating Shipping.
    2025-07-10T16:30:35+00:00 DEBUG Created sub order : #21560
    2025-07-10T16:30:41+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:30:43+00:00 DEBUG #21561 - Creating Shipping.
    2025-07-10T16:30:49+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:30:52+00:00 DEBUG #21562 - Creating Shipping.
    2025-07-10T16:31:14+00:00 DEBUG Created sub order : #21561
    2025-07-10T16:31:16+00:00 DEBUG Creating sub order for vendor: #91
    2025-07-10T16:31:17+00:00 DEBUG #21563 - Creating Shipping.
    2025-07-10T16:31:24+00:00 DEBUG Created sub order : #21562
    2025-07-10T16:31:25+00:00 DEBUG Creating sub order for vendor: #91
    2025-07-10T16:31:28+00:00 DEBUG #21564 - Creating Shipping.
    2025-07-10T16:31:40+00:00 DEBUG Created sub order : #21563
    2025-07-10T16:31:48+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:31:48+00:00 DEBUG Created sub order : #21564
    2025-07-10T16:31:49+00:00 DEBUG #21565 - Creating Shipping.
    2025-07-10T16:31:52+00:00 DEBUG Creating sub order for vendor: #90
    2025-07-10T16:31:55+00:00 DEBUG #21566 - Creating Shipping.
    • This topic was modified 11 months ago by localpieces.

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Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sazzat Hossain

    (@sazdhossain)

    11 months ago

    Hello @localpieces,

    Thanks for reaching out! After reviewing the logs, it seems this behavior may be caused by the checkout process being triggered multiple times, which can lead to duplicated sub-orders. Possible causes:

    • JavaScript errors or misfiring AJAX requests during checkout
    • Theme or plugin conflicts (especially those altering the checkout flow)
    • Custom checkout templates overriding WooCommerce/Dokan default behavior
    • Slow server response causing users to click the “Place Order” button multiple times
    • Payment gateway callbacks sending repeated signals if payment confirmation is delayed

    ✅ What we recommend:

    To narrow this down, please try reproducing the issue in a minimal setup:

    1. Deactivate all plugins except WooCommerce and Dokan Lite.
    2. Switch to a default theme like Storefront or Astra.
    3. Test the checkout process again with two products from two vendors.

    This will help determine if another plugin or your theme is interfering. If you find one, kindly reach out to the corresponding support team for assistance. However, if nothing is conflicting here, kindly share system status and the updated debug log.

    Looking forward to your update!

    Md Fayeakuzzaman

    (@fayeakuzzaman)

    10 months, 3 weeks ago

    Hello @localpieces,

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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