• Resolved filipec

    (@filipec)


    Got this error:
    Fatal error: Cannot redeclare dokan_get_seller_status_count() (previously declared in /home/obrasmar/public_html/wp-content/plugins/dokan-lite/includes/functions.php:3656) in /home/obrasmar/public_html/wp-content/plugins/dokan-pro/includes/functions.php on line 371

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello @filipec,

    I am really sorry for the trouble you are having. The error shows that the issue is coming from both free and the pro plugin of Dokan. You need to make sure that both of the plugins are updated( v2.9.31 and v2.9.18). If yes and the error still exists you need to use a support ticket. As this forum only allows us to discuss the free features, we are unable to proceed forward with the issue here.

    I hope you understand 🙂

    Hello!

    I have this error above:

    Um erro do tipo E_ERROR foi causado na linha 4 do arquivo /home/paulosassaki/public_html/wp-content/themes/paulosassaki/inc/template/dokan/dokan.php. Mensagem de erro: Uncaught Error: Call to undefined method Dokan_Template_Dashboard::init() in /home/paulosassaki/public_html/wp-content/themes/paulosassaki/inc/template/dokan/dokan.php:4
    Stack trace:
    #0 /home/paulosassaki/public_html/wp-includes/class-wp-hook.php(288): {closure}(”)
    #1 /home/paulosassaki/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #2 /home/paulosassaki/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #3 /home/paulosassaki/public_html/wp-settings.php(523): do_action(‘init’)
    #4 /home/paulosassaki/public_html/wp-config.php(112): require_once(‘/home/paulosass…’)
    #5 /home/paulosassaki/public_html/wp-load.php(37): require_once(‘/home/paulosass…’)
    #6 /home/paulosassaki/public_html/wp-admin/admin.php(34): require_once(‘/home/paulosass…’)
    #7 /home/paulosassaki/public_html/wp-admin/plugins.php(10): require_once(‘/home/paulosass…’)
    #8 {main}
    thrown

    hello!

    Hello @ottstein,

    I am really sorry for the trouble you are having. Dokan version 3.0.0 is released with a refactored coding structure, this new version will make your experience with Dokan smoother than before. Unfortunately, we have deprecated some class on the code. So any changes using the class may affect the site.

    The error you share shows that there are some changes in your theme that are effecting the default plugin code. So to check for sure, try a default theme ( without modification) and let us know if the issue remains.

    I hope this will help you figure out the exact problem. In case the issue remains with the default code, we will proceed towards further testing

    Best Regards.

Viewing 4 replies - 1 through 4 (of 4 total)

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