Dokan Register Button Not Working

  • Resolved charlielamb

    (@charlielamb)


    2 years, 9 months ago

    Hey the register button on my site is not working,

    When i deactivate the Dokan plugin it works fine so this is clearly causing the error.

    I’ve used my store for months and this has only just happened so no issue with theme or anything like this.

    Anyone can register is also checked in my wordpress settings.

    How can i fix this?

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Tanvir Hasan

    (@tanvirh)

    2 years, 8 months ago

    Hi @charlielamb

    It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the below-described steps.

    • Please deactivate all plugins except the Dokan and WooCommerce.

    If the above method doesn’t resolve your problem, go for the next.

    • Switched to any default theme like Twenty Twenty or Storefront.
    • Clear your site cache as well as the browser cache and try the process again.

    You can follow this third-party article to trace the conflict.

    If the problem gets resolved, it can be said that there’s a conflicting theme or plugin on your site.

    I hope the information will help.

    Thanks!

    Tanvir Hasan

    (@tanvirh)

    2 years, 8 months ago

    Hi @charlielamb

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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