Dokan sidebar

  • Resolved henlau

    (@henlau)


    2 years, 3 months ago

    We are using the Dokan sidebar but with various issues.

    1. The text in the category section is overly squeezed because of the scroll bars on the right-hand side. Is there a way to remove these scroll bars? We’ve reached out to Blocksy theme support for assistance but haven’t found a solution. Interestingly, on a Mac computer, the scroll bars disappear, making the text appear fine. However, this isn’t the case on a PC. Another option is to use a smaller font or font size??
    2. On a mobile device, it is extremely difficult to click on the small arrow to see the subcategories. You have to zoom out to make it bigger to click it. Is it possible to make the whole text clickable?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Md Fayeakuzzaman

    (@fayeakuzzaman)

    2 years, 3 months ago

    Hello @henlau,

    I suspect that this error might arise from a conflict with your site’s current (Storefront) and verify if the problem persists. If it does, please don’t hesitate to inform us.

    If the problem ceases to exist when you activate the default theme, then only the author of the specific theme can offer assistance. The Dokan Support team is bound by our Support Policy and is unable to assist with any third-party plugins or themes.

    Thank you for understanding.

    Tanvir Hasan

    (@tanvirh)

    2 years, 3 months ago

    Hi @henlau

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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