Donation button and form display

  • Resolved mhaouili

    (@mhaouili)


    1 year, 6 months ago

    Hallo Support,

    I have two problems:

    1. I use the same configuration for every form, but they don’t display identically. I use PayPal MasterCard, and on some forms, I get a field to fill in the card number, while on others, I only see a button to open the PayPal form.

    2 -In the form where I get the field to fill in the card number, I don’t see the donation button

    i get many Donation as pending status, what is the problem some transactions completed and other pending?

    • This topic was modified 1 year, 6 months ago by mhaouili.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter mhaouili

    (@mhaouili)

    1 year, 6 months ago

    in create Form there is no buttun

    Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    1 year, 6 months ago

    Hi @mhaouili ,

    Good day! Thanks for writing in.

    I will need additional information about your form and your website.

    Can you send the URL of your donation form?

    Furthermore, please send along your System Info.

    Navigate to Donations → Tools → System Info (tab) and click the button to “Get System Report” and copy/paste that in your reply here.

    That will give me some more context to be able to help.

    Looking forward to helping you get to the bottom of this!

    Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    1 year, 6 months ago

    Hi @mhaouili ,

    It’s been a while since we’ve heard back, and I know troubleshooting needs a little extra time. I’m marking this as resolved for now, but if you still have questions, you can send them along right here, and I’ll be happy to hop back in.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

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