• Resolved david-aleope

    (@david-aleope)


    First use of Give and with the 1st donation as a test worked properly but the message that was filled in for Donation Purpose generated an Error message. See below:

    This email is to inform you that a new donation has been made on your website: http://deafmoldovamission.org.

    Donor: David
    Donation: There was an error retrieving this donation title
    Amount: $1.00
    Payment Method: PayPal

    Any suggestions on where to make the correction to retrieving the correct message from this donation title?

    https://ww.wp.xz.cn/plugins/give/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor Devin Walker

    (@dlocc)

    Hey David – I’m going to take a look at this today to see if there’s a bug with that title. Thanks for reporting the issue!

    Thread Starter david-aleope

    (@david-aleope)

    Thanks. We are planning to use on another site in a couple of weeks and will be interested in upcoming additional features planed in next release.

    Plugin Contributor Devin Walker

    (@dlocc)

    Hey David – we have a lot of features coming out and planned for the feature. You can read a lot about it on our GitHub and website: https://givewp.com/

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    @david-aleope,

    Also make sure you sign up for our newsletter. Scroll down the homepage and you’ll see a green section with a signup form for the newsletter.

    Thanks for your interest!

    Plugin Contributor Devin Walker

    (@dlocc)

    Hey @david – can you email me at support (at) wordimpress.com ?? I believe I have a fix for this issue and just want to confirm over email.

    Thread Starter david-aleope

    (@david-aleope)

    I have tried to respond as you requested. Registered for Wordimpress.com. Went to support and find no way to reach you. Our [email protected] received an email, I assume from the plugin, that read:
    Hey there,

    An offline donation has been made.

    Donor: TEST TEST
    Amount: $45.32

    This is a pending donation awaiting payment.

    Not sure what to do with it. Our client has asked what to do also.

    Thread Starter david-aleope

    (@david-aleope)

    I am trying to respond but can’t seem to get through to yo with my email to figure out how. I have tried replying here but when I send, nothing shows up.

    Plugin Contributor Devin Walker

    (@dlocc)

    I’ll email you now.

    Plugin Contributor Devin Walker

    (@dlocc)

    Resolved over email. (Title of donation form missing)

    Just ran into this same problem. How to fix?

    I can be reached at [email protected].

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Hi Don,

    Devin mentions the resolution in the previous message: “Title of Donation form missing”.

    Are you sure your donation form that you created has a proper title?

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Donation Error Message’ is closed to new replies.