Hello! Glad you reached out. Happy to help!
What you’re experiencing might be a known issue – but I’d like you to confirm.
There’s a bug when previewing a form that has yet to be Published. Here’s the report: https://feedback.givewp.com/bug-reports/p/classic-form-breaks-preview-until-it-is-published
The workaround in this case is to Publish the form, and then save the form as Draft. Here’s a screencast of me demonstrating on a form that was not published until I published it in the screencast (and then reverted it to draft): https://www.loom.com/share/576294fa26cc409db6027db060746b98?sid=82be1dd7-e889-413e-b8b4-dbaa797be5bc
Let me know if the above workaround works for you 😊. Have a good day!
Thread Starter
art137
(@art137)
That’s not the case here, I responded to your screencast with a recording
Thread Starter
art137
(@art137)
You showed me the lagecy version in your screencast and the forms are created in the new builder (gutenberg) version. I reverted the forms back to legacey and now when trying eidt the forms they will not load.
When exiting the form to the form listing it shows the forms as if they were created with Gutenberg. however when trying to eidt the forms they wil not load and I get an error of the post type does no exist.
Just the thought of a “workaround” for something that’s handling money and personal information is pretty scary. In my opinion your new builder has too many bugs and is not ready for release.
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This reply was modified 2 years, 4 months ago by
art137.
Hi!
When you mentioned “Preview” I immediately thought of V2 forms because they’re the only type of forms with a Preview button. Thanks to your screencast I can see that you’re using a Visual Form Builder form and using the “View” link – so I’m on the right track now 😊.
I was able to replicate what you’re seeing. It’s because the Single Form View has been disabled, which would explain why you can’t see a form when you try to view it using the View button. Go to Donations >> Settings >> Default Options >> Post Types and enable the Form Single Views option if you want to view forms with the custom post type slug.
Let me know if enabling the Form Single Views option allows you to view your forms, and if you have any further questions. Have a good day!
Thread Starter
art137
(@art137)
Thank you, you nailed it!
