Donor wall comment issue

  • Resolved ptatreasurersles

    (@ptatreasurersles)


    7 years, 8 months ago

    The donor wall comments do not display when specifying a certain form. When not specifying a certain form they work. Examples below.

    Not specifying certain form and works:
    [give_donor_wall show_avatar=”false” show_total=”false” show_time=”false”]

    Specifying certain form and does not work:
    [give_donor_wall form_id=”681″ show_avatar=”false” show_total=”false” show_time=”false”]

    Page above has both shortcodes:
    [give_donor_wall form_id=”681″ show_avatar=”false” show_total=”false” show_time=”false”]

    [give_donor_wall show_avatar=”false” show_total=”false” show_time=”false”]

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter ptatreasurersles

    (@ptatreasurersles)

    7 years, 8 months ago

    I updated the page with the example. Use the page below which contains both versions of the shortcode where the one than has the form_id does not show comments, but the one without the form_id shows the comments.

    https://rocknrun.stratfordlandingpta.org/test-page/

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    7 years, 8 months ago

    Maybe it was a caching issue, but I’m seeing the comments on BOTH versions on your site now:

    Can you clarify what you are seeing that is incorrect?

    Thread Starter ptatreasurersles

    (@ptatreasurersles)

    7 years, 8 months ago

    No you don’t. You should see donor wall comments between the first two horizontal lines and you don’t in the screenshot you provided. There should be a donor wall comment just after the line “donor wall shortcode with comments but comments don’t show”

    Thread Starter ptatreasurersles

    (@ptatreasurersles)

    7 years, 8 months ago

    You should see two comments if the system was working. The first specific for form 681 the second not specific to a form. You are only seeing the one not specific to a form.

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    7 years, 7 months ago

    Hi @ptatreasurersles — apologies for the delay. There does seem to be a known issue there. It turns out that is a sideeffect of this larger issue here:
    https://github.com/impress-org/give/issues/3623

    Fortunately we’ve already got it resolve and scheduled for the next release which should go out within the next couple of weeks.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)

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