Don´t connect with FB

  • estudiogema

    (@estudiogema)


    5 years, 8 months ago

    When I try to connect it says this:

    Required developer information is missing
    Required information is missing to configure the connection correctly. Contact the developer for more information.

    I understand that you yourselves are FB … the truth is that I don´t know what happens … I must ask you what information you haven´tt given yourself.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Ian Misner

    (@ianmisner)

    5 years, 8 months ago

    Hey there,

    Thank you for reviewing Facebook for WooCommerce. I’m happy to help!

    I’m sorry to hear the connection is not working for your store. We’ve heard a few other reports of this issue and I believe it’s a problem that needs to be fixed on the Facebook side of the connection. We’re currently working with their team to better understand the cause to ensure it can be resolved.

    Please read this post in the forum to get instructions on how to reach out to our team so we can help you fix this issue.

    Thank you again for your feedback!
    Ian

    • This reply was modified 5 years, 8 months ago by Ian Misner.
    Ian Misner

    (@ianmisner)

    5 years, 8 months ago

    Hey @estudiogema,

    I just wanted to follow up: the issues you were experiencing connecting have now been fixed. You should now be able to resume using Facebook for WooCommerce without issue.

    My apologies for the inconvenience!

    Please reach out to our team for support if you need assistance.

    Cheers,
    Ian

Viewing 2 replies - 1 through 2 (of 2 total)

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