• This service is total rubbish! I have paid $150 for plugin and theme optimalisation. One member is setting up a few things but I am really unhappy about it:

    – Minimal change in loading speed. It might actually be worse then before! Google Pagespeed score has dropped from 52/100 to 44/100
    – Homepage is not changing and looks like it is cached forever! Need help for that!
    – I have mailed about 5 times in the last 2 weeks but no response!

    For me $150 is a lot of money, but they are not taking their clients to serious.

    https://ww.wp.xz.cn/plugins/w3-total-cache/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Dispute it with paypal

    Thread Starter Jorit3

    (@jorit3)

    Ok, but i am afraid to turn off W3 Total Cache, because it can give lots of problems.

    I just need the help I have paid for! Any advices who I can contact?

    You wont get any help. No one is from what I can tell. Just dispute the payment from paypal.

    I believe you can contact them in regards to it from here:
    https://www.w3-edge.com/contact/

    Consider running your website speed test via:
    https://gtmetrix.com/why-is-my-page-slow.html
    and
    http://tools.pingdom.com

    Run them twice – first load and then cached load (should be faster).

    Theme optimization will improve things like “Optimize the order of styles and scripts”, etc. Even if the full page load of all components is still slow, initial loading of the page will appear quicker and snappy to the visitors. It shouldn’t have the webpage jumping around, while loading, etc. Quite worth it if done well, however if you still have a slow server (it won’t help with that), consider a new host or CDN (cloud network) to speed up that file delivery and access speed.

    Just remember: “The speed of a webpage is made up of both Front-end and Server-side components” and they are probably not touching the server?

    For the front page, go under your WordPress Admin Area > Performance > Page Cache > Ensure “Don’t cache front page” is ticked, then save.

Viewing 4 replies - 1 through 4 (of 4 total)

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