“Don’t show again” doesn’t work

  • Resolved Revived

    (@revived)


    6 years, 2 months ago

    The box prompting a review keeps reappearing even though I’ve repeatedly clicked “Don’t show again”. Can you please fix this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Mark

    (@markwolters)

    6 years, 2 months ago

    Hi,

    the review notice should be able to be dismissed. Could you try to press the X in the top right corner? That should also dismiss the review notice.

    If that doesn’t work either it’s possible there’s a Javascript conflict preventing the review notice from dismissing. Could you open the Javascript Console (In Chrome, click View -> Developer -> Javascript Console) to see if any errors appear?

    Mark

    Thread Starter Revived

    (@revived)

    6 years, 1 month ago

    I use this plugin on four other sites and the issue persists on just one of the sites. Here’s a couple screenshots of the JS errors. The second error appears right after clicking the “x” in the top right corner. Does that help?

    https://i.ibb.co/r7xPh76/1.png
    https://i.ibb.co/Hz91jfV/2.png

    Plugin Author Mark

    (@markwolters)

    6 years, 1 month ago

    Hi,

    those are not Javascript error but an overview of your theme files. You can open the developers console by right clicking on the page and pressing ‘Inspect’. In the ‘Console’ tab any Javascript errors will appear.

    Mark

Viewing 3 replies - 1 through 3 (of 3 total)

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