• Resolved Phil

    (@philstudio)


    Hello.
    Don’t work MailChimp Subscribe.
    I’m created new audience and changed API for check, but it don’t work too.
    Error: Failed to subscribe, please contact admin.
    Help me, pleace.
    Thank you.

    • This topic was modified 7 years, 1 month ago by Phil.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Amit Singh

    (@apprimit)

    Hello,

    Did you configure the MailChimp API key and list id (now audience ID) under the Dashboard > Theme Panel > Integration tab?
    Try to use single opt-in instead of the double opt-in if you are using to check the issue.

    Thread Starter Phil

    (@philstudio)

    Hello, Amit.

    Thank you for answer.
    Previously, it worked, but suddenly stopped working.

    Yes, I configureted this in the Theme Panel and saved changes but it don’t work.
    And I never don’t used double opt-in.
    I do not understand the reason problem.
    Is it work for you?

    Plugin Author Amit Singh

    (@apprimit)

    Yes, it is working on my end using single opt-in. Can you share your site link so that I can check it?

    Thread Starter Phil

    (@philstudio)

    Service started to work. The bug reason is unknown. I writed to the host provider, but they replied that the bug reason is not known.

    • This reply was modified 7 years, 1 month ago by Phil.
    Plugin Author Amit Singh

    (@apprimit)

    Glad to hear that it is fixed!

    Hi I Have oceans WP theme, i have created a a mail chimp account,

    I Have entered the api info and list ID

    Theme panel > Intergrations Tab

    For some reason it doesn’t want to work, i do not see any errors. when someone enters there email all it seems to do is refresh the page and nothing is sent through to mail chimp etc.

    I have also took the credentials out and it does the same thing.

    i am using elimentor editor and when you click the input field it does show edit>> mailchimp,

    am i being stupid have i missed something ?

    any help would be great thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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