Hi @gordonbuschle,
>In the order itself I see some logs the payment was confirmed multiple times.
Just to check further, which payment gateway is affected? Does the issue also occur when you make a test order using BACS or Cash On Delivery?
Thanks.
Thread Starter
gordon-b
(@gordonbuschle)
Hi,
it occured with paypal. I use your autocomplete script in the child theme. But before the update I never had an issue with it. Everything worked fine.
I do not use BACS or Cash On Delivery. So I cannot say if this would occur there.
Best
Gordon
Thanks for getting back.
>it occured with paypal.
In this case, I would recommend trying the recommendation given in this thread to see if the duplicate emails are sent
>I do not use BACS or Cash On Delivery. So I cannot say if this would occur there.
You could enable one of these payment methods and see if they also show similar behavior when you place a test order. This way, you will be able to tell if the issue is PayPal-specific or a general WooCommerce issue.
Thanks.
Hi @gordonbuschle,
We haven’t heard back from you in a while so we were just checking if you were able to make some headway with the issue.
Just to add to my last message:
>In this case, I would recommend trying the recommendation given in this thread to see if the duplicate emails are sent
Seems the link didn’t quite come through, I meant trying the solution in this thread: https://ww.wp.xz.cn/support/topic/help-with-duplicate-new-order-emails/
Be sure to update us on how it goes on your end.
Thanks.
Hi,
This thread has been inactive for a while, so I’m marking it as resolved. Hopefully, you were able to find a solution to your problem!
If you have further questions, please feel free to open a new topic.
Thanks.
