• Resolved nathico

    (@nathico)


    Hello there,

    I would like my pop-up to have 2 triggers :
    If the visitor spends more than 40 seconds in the website, the pop-up appears – Time trigger
    But if the visitor tries to quit the website within 40 seconds, the pop-up appears before – exit intent trigger

    Is that possible ?

    Thank you !
    Nat

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  • Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    Hello @nathico

    I hope you’re well today and thank you for your question!

    Currently it’s not possible to use two different triggers for the same popup so it’s either a “time” or an “exit intent” trigger but not both at the same time.

    A workaround could be to duplicate the popup and then edit both copies so one would be set to be triggered by “time” trigger and the other one by “exit intent”. The downside would be that if the popup is set to get hidden for some time (“don’t show again” option) a visitor who closed one of them may still see another one but it’s currently the only way to have a popup triggered in two ways.

    Best regards,
    Adam

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