double webp extention?

Resolved dynamic22
(@dynamic22)

5 years, 10 months ago

Im runing litespeed cache, ive done everything what this page says https://help.shortpixel.com/article/264-how-to-deliver-the-webps-generated-with-shortpixel-with-the-litespeed-cache-plugin

ive added define(‘SHORTPIXEL_USE_DOUBLE_WEBP_EXTENSION’, true); to the config file.

but when the image get optimized it create webp files but not giving the double extention like image.php.webp or image.jpg.webp it all returns to image.webp

ive manualy backuped a image and recreate the optimazation to try and only got image.webp results..

So is litespeed able to use this or how to fix to double extention?

Viewing 10 replies - 1 through 10 (of 10 total)

Gerard Blanco
(@sixaxis)

5 years, 9 months ago

Hi @dynamic22,

Can you please send us a screenshot of how you have added the line to your wp-config.php file? No need to add the whole file (as that is dangerous), just a screenshot where we can see that line.

Thank you,

Thread Starter dynamic22
(@dynamic22)

5 years, 9 months ago

sry for the late reply didnt got a message that i got one and i was on semi holliday 🙂

screenshot: https://imgur.com/a/Zmlm61J

Gerard Blanco
(@sixaxis)

5 years, 9 months ago

Hi @dynamic22,

Could you please move the line above the one saying “That’s all, stop editing”? Then try to optimize one image. Does that create the WebP as expected?

Best,

Thread Starter dynamic22
(@dynamic22)

5 years, 9 months ago

no still as imagename.webp and not imagename.jpg.webp

Gerard Blanco
(@sixaxis)

5 years, 9 months ago

Hi there,

That’s strange. I just tried it from my side and it all works good. All we can do now is try to replicate the exact conditions.

Could you please go to Tools > Site Health > Info, click on “Copy site info to clipboard” and send us the information?

In addition, could we get some screenshots of your LiteSpeed Cache and ShortPixel settings?

Thank you,

Thread Starter dynamic22
(@dynamic22)

5 years, 9 months ago

Can i send that private?

Gerard Blanco
(@sixaxis)

5 years, 9 months ago

I don’t think it’s possible here, sorry 🙁

Thread Starter dynamic22
(@dynamic22)

5 years, 9 months ago

dont u just have a shortpixel email adres cos im a paid custommer, where i can send it to?

Gerard Blanco
(@sixaxis)

5 years, 9 months ago

Of course, you should’ve said that from the beginning! 😀

E-mail us please at [email protected] and we’ll be able to further help you.

Gerard Blanco
(@sixaxis)

5 years, 7 months ago

Marking as resolved.

The issue was that the line
define(‘SHORTPIXEL_USE_DOUBLE_WEBP_EXTENSION’, true);
was added at the end of wp-config.php, and it had to be added right before the line “That’s all, stop editing”.

Viewing 10 replies - 1 through 10 (of 10 total)

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