• Resolved m_mackey

    (@m_mackey)


    I’m having trouble being able to edit my page using the latest version of lite build. I am wanting to roll back to previous version but i am looking for the 1.9.3 version. Does any one have it? Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @m_mackey,

    Thanks for posting!

    You can grab lower versions of the Lite plugin from the Developers tab. I’ve shared the link below for your convenience.
    https://ww.wp.xz.cn/plugins/beaver-builder-lite-version/developers/

    Do you mind sharing more about the issue though? We’d prefer to fix the issue rather than having users use a lower version of a plugin. 🙂

    Ben

    Thread Starter m_mackey

    (@m_mackey)

    Gladly,
    I found that this happens when I use safari,Firefox and chrome. After I log in and go to page to edit, click on page builder it goes to page but no options for page builder. The link says http://www.companyabc.org/?fl_builder. I seems to work on IE but I use Mac. Hope this helps.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @m_mackey,

    That’s really weird! Was it fixed when you downgraded the plugin though? We can do some checking if you’d like. First thing we can do is rule out 3rd party plugins, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if the issue is related to a 3rd party plugin. 🙂

    Ben

    Thread Starter m_mackey

    (@m_mackey)

    No. I have disabled all plug-ins and still have the issue. One of the other things was updated the theme. It’s running smother but still can only use IE.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @m_mackey,

    Can you send us a note via hello [at] wpbeaverbuilder [dot] com, include the URL of this post, and we’ll take it from there? 🙂

    Ben

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Hey @m_mackey,

    Sorry for bringing this up again. Just wondering if you ever had the chance to send an email on the above address, and if someone assisted you with your issue?

    Ben

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    Closing this out for now. Feel free to reopen if needed.

Viewing 7 replies - 1 through 7 (of 7 total)

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