• Resolved qbintech

    (@qbintech)


    Hi i just installed the plugin. I missed the chance to safe the backup codes during configuration. How can I redownload the codes? I dont see any possibility.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor robertabela

    (@robert681)

    Hello @qbintech

    Thank you very much for using our plugin.

    You can always generate new backup codes and change the 2A setup from the user’s profile page. You can refer to the post What are 2FA backup codes for more information.

    I trust the above answers your question. Should you have any more questions, do not hesitate to ask.

    Have a great day.

    Thread Starter qbintech

    (@qbintech)

    @robert681 thanks for your answer. I found the codes. Maybe it would not be a bad idea to move that to the 2FA-Plugin-Section.

    Plugin Contributor robertabela

    (@robert681)

    Thank you for your feedback @qbintech

    Every user can find all the 2FA and backup code settings in their user profile page. Also, as an administrator you can go to a user’s profile page and reset their 2FA etc. The 2FA plugin pages are only available to users with administrator user role, so users wouldn’t be able to change their 2FA settings if we move the settings there.

    I hope that explains why we’ve done it so. Should you have any further questions, do not hesitate to ask.

    Have a great day.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Download Backup Codes’ is closed to new replies.