Download button stopped working | ww.wp.xz.cn

Resolved dmlppages
(@dmlppages)

5 years, 6 months ago

The plug in was working but now when the button is pressed the thinking circle appears but no email is sent – there is nothing in the logs either.

The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

Plugin Author mkscripts
(@mkscripts)

5 years, 6 months ago

Hi,

Download After Email uses AJAX requests like many other plugins. Before an AJAX request is executed, a nonce (semi-random security string) is checked. If these nonces are cached (long enough) they can expire, causing AJAX requests to return a 403 forbidden error (resulting in an endless spinning circle in your download forms).

It is recommended to read the documentation of your caching plugin on how to deal with nonces. Here are some solutions for two caching plugins:

https://ww.wp.xz.cn/support/topic/download-wheel-plugin-not-working-until-wp-cache-purged/
https://ww.wp.xz.cn/support/topic/cause-admin-ajax-php-403-forbidden/

If you have any more questions, feel free to ask.

Kind regards,
Team Download After Email

Viewing 1 replies (of 1 total)

The topic ‘Download button stopped working’ is closed to new replies.

1 reply
2 participants
Last reply from: mkscripts
Last activity: 5 years, 6 months ago
Status: resolved