download giving uid error

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author mandsconsulting

    (@mandsconsulting)

    4 years, 3 months ago

    Hi @bollywoodgroove,

    Thank you for reaching out. To help us investigate could you please provide the following:
    1. Shortcode and a URL showing the WordPress Download Monitor working successfully
    2. Shortcode and a URL showing the Contact Form 7 working successfully
    3. Shortcode and a URL showing the Email Before Download failing

    If you could also go to the EBD plugin settings and tell us what the “Default Link Expiration Time” is set to. That would be helpful.

    Thread Starter bollywoodgroove

    (@bollywoodgroove)

    4 years, 3 months ago

    Default link expiration is set to “Never”

    But looks like downloads themselves are not working so I am guessing the problem is not with your plugin.

    https://www.bollygroove.com/testpage

    Do you think this a download monitor plugin issue or something else?

    Thanks for your help.

    Thread Starter bollywoodgroove

    (@bollywoodgroove)

    4 years, 3 months ago

    Never mind, the download file was corrupted. Uploaded a new file and now everything works 🙂 Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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