• Resolved dietcheese

    (@dietcheese)


    Man you guys are hard to contact…

    A few years ago I purchased the following two plugins

    Give – PayPal Payments Pro
    Give – Stripe Gateway

    My license for support expired but I wish to download the most recent versions of both plugins. As you know, WordPress, being open-source, requires that you make such downloads available.

    Please let me know where I can access the updated versions of these plugins.

    Thanks,
    DC

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Hi @dietcheese

    Sorry you’re having trouble contacting us. The best way for us to resolve this issue for you is via our Contact Form:
    https://givewp.com/contact-us

    When you contact us there, please reference this support URL and ask for me. I’ll watch for your response and jump on it today. I can help clarify everything for you there.

    Thanks!

    I am having a issue. I purchased the Add On Bundle for $300 annual fee, But was never given a email or download link for to unlock the plugin. I was referred to you guys by my host A2 Hosting. Please help resolve. I am also unable to login into the give system my username seems to not exist or email and I am unable to request a new password its like I have been locked out. please help ASAP

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Hi @jedidrew42 — the forum moderators here are strict that this free forum is only for our Free plugin. If you made a purchase, then please reach out to us via our Priority Support channel here: https://givewp.com/priority-support

    We can help you best over there.

    Thank you!

    Plugin Contributor Matt Cromwell

    (@webdevmattcrom)

    Hi Drew,

    Glad you reached out via our contact form. I believe we got that all worked out successfully now between you and your colleague. Thanks for using Give!

Viewing 4 replies - 1 through 4 (of 4 total)

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