Hello @hsattar47 ,
Glad you reached out, happy to help.
Can you provide more information please? What download link are you referring to? Can you send a screenshot of the email contents please?
Also, please include your system information in your reply. To do this, navigate to GiveWP > Tools > System Info (tab), click the button to Get System Report and copy/paste ALL of the text in your email reply. Here is a (silent) video showing you were to find and copy this info.
https://www.loom.com/share/cc68cd6b3ecf4b32b28f3d6656291ba4
TIA 👍🏻 We look forward to guiding you to a solution here! 🙂
Hello there,
It’s been a while and we haven’t see a reply. I’m marking this topic as resolved for now, but if you still have questions, you can reply right here, and I’ll be happy to hop back in.
Have a great day! 🙂
