• Resolved Chris

    (@cfjankow)


    When trying to download the file, the website takes the password and then gets stuck on processing.

    password: KatelynR0ck$

    I tried learning, my browser cache, the WP cache and deleted and reinstalled the plugin.

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Shafaet Alam

    (@shafayat-alam)

    Probably any of your active plugin controling access to rest api, now when user trying to download, it is declining access to rest route for guests/visitors with the following error:

    BayCoDWS_GIS_Katelyn%20%E2%80%93%20Bay%20County%20Department%20of%20Water%20and%20Sewer%20(Official%20Site)

    Please try deactivating other plugins one after another to find which one causing this trouble

    Thread Starter Chris

    (@cfjankow)

    If I put brackets “[ ]” around the password, it works. I only have one password.

Viewing 2 replies - 1 through 2 (of 2 total)

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