Downloading theme error
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I’m trying to download my theme in zip format and I received this notification:
Error: ZipArchive can not open a new zip archive (error code ).
What’s the problem?
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Hi @soythemilk,
Do you mean that zip is downloading normally, without any error messages, but when you try to open it on your PC it then outputs the error? If that’s correct – could you please check what is the size of that zip file on your PC?
Nope, zip isnt downloading at all
Check this screenshot https://www.dropbox.com/s/hgyzy4m0ib3i2mg/Screenshot_20190705_161732_org.mozilla.firefox.jpg?dl=0
Ok, thanks for the info. I will have to look into it. I’m not at the office today, so please give me a couple of days. Will get back to you here as soon as possible.
One idea though – if you go to your admin dashboard “Settings > Download Plugins and Themes from Dashboard” – there is “ZIP library” option in “Advanced Settings” section – could you please try changing the value from “ZipArchive” to “PclZip” and saving the settings? Please let me know if that helps.
It didnt work, now the message is this:
Error: PclZip PCLZIP_ERR_READ_OPEN_FAIL (-2) : Unable to open archive ‘C:\Users\IUSR_9~1.NE\AppData\Local\Temp/one-page-express.zip’ in wb mode.
Ok, thanks for testing it. Will get back to you about this.
Any idea of the problem so far? 🙁
Hi @soythemilk,
Trying to solve it right now – will get back to you in next hour, hopefully with new plugin version.
Hi again @soythemilk,
From your error it looks like temporary directory used by plugin is not writable. We’ve just released new plugin version 1.4.3, where I’ve added new “Temporary directory” option to “Settings > Download Plugins and Themes from Dashboard > Advanced Settings”. As I understand you are running the plugin on your localhost, correct? If that’s so – please try setting “Temporary directory” option to something like
C:\Temp, then please try creatingTempfolder onC:drive and please make sure that it’s writable. Please let me know how it went.I downloaded the new version and it didnt worked.
So the only way its by accesing to my localhost? I have no access to that, just to the wordpress dashboard 🙁
The problem is that temporary directory is not writable, so plugin can’t store temporary zip file during zip creation there. So we need to set “Settings > Download Plugins and Themes from Dashboard > Advanced Setting > Temporary directory” option to some directory that is writable. For example on my localhost, there is a default
C:\WINDOWS\TEMPdirectory that is writable, so if I would set it in plugin’s “Temporary directory” option, then it would work fine. I’m on Windows obviously. So to sum up – what I’m trying to say – you don’t need to access your localhost, but we need to know a path to some writable folder where we could save temporary zips. Hope you get the idea…
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