Drop Down menu not dropping

  • SyMed

    (@symed)


    11 years, 9 months ago

    So I just got this plug-in and it seems like it will be great. I created my first contact form and included a multiple select drop-down menu so users could select which of our products they are seeking advice on. The drop-down shows up with a HUGE button to do the drop-down but it doesn’t work. Clicking on it does nothing. You CAN select items by clicking on them and you can select multiple items but the control won’t ‘drop down’. Anyone else experience this? I am on IE 11. Thanks in advance.

    https://ww.wp.xz.cn/plugins/contact-form-7/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Neil Murray

    (@buzztone)

    11 years, 9 months ago

    Please include a link to your Contact Form 7 form. If others here are able to understand your actual problem, they may be able and willing to offer a possible solution.

    Thread Starter SyMed

    (@symed)

    11 years, 9 months ago

    I wish I could, I have just started putting together the site and I am currently only running it locally with XAMPP.

    Here is the Contact 7 code that isn’t working for me.

    <p>Your Name (required)
    [text* your-name] </p>

    <p>Telephone Number
    [tel PhoneNumber]</p>

    <p>Your Email (required)
    [email* your-email] </p>

    <p>Subject
    [select ProductorServicesinterestedin: multiple "Revenue Cycle Management Services" "Medical Billing Services" "NEMT Billing Software" "Billing Service Software" "Individual or Group Practice Software" "Consulting Services" "Other"] </p>

    <p>Your Message
    [textarea your-message] </p>

    <p>[submit "Send"]</p>

    Neil Murray

    (@buzztone)

    11 years, 9 months ago

    Sorry it’s impractical to look at your problem without a link to your Contact Form 7 form. Consider setting a copy of your CF7 form on an extra page on a website that does have public access. Post link to that page here.

    Thread Starter SyMed

    (@symed)

    11 years, 9 months ago

    Thank you! It must be something with my theme. I did post it to another public facing site that was running a different theme and I got different results. I got the ‘drop down box’ but it really wasn’t a drop down box but a multi-line text box that allowed multiple selections. Obviously I need to learn a little more. I am currently trying to get it to work with Avada and I know they have some custom code in there for Contact Form 7 so I will look into that more.

    I do VERY MUCH appreciate your effort to help me.

    Thank you!

    gogomx

    (@gogomx)

    11 years, 9 months ago

    Hi SyMed, im having problems with drop down too. I was able to send the field on the mail and cannot show correctly in my theme.

    So i had to use a checkbox instead a drop down.

    Hope this was usefull for you.

    Thread Starter SyMed

    (@symed)

    11 years, 9 months ago

    Thanks gogomx, that is my current solution, but I still want to know how to ‘fix’ this, so I will keep experimenting and re-post if I find something out. I did have some trouble with the checkbox layout but that was pretty easy to fix.

Viewing 6 replies - 1 through 6 (of 6 total)

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