Dropdown Field Issue

  • Faizan Memon

    (@faizanmemon786)


    7 years ago

    Dear Support Team,

    Hope you are doing well, I am using UM since 3 years now, I found a strange issue on my website when one of the new user noticed that dropdown field data is not appearing after updating the profile on frontend.

    So the issue is, Dropdown fields appears on registration form and profile edit form, but after updating the profile all dropdown field disappears on frontend. I am not sure what causing this issue, if anyone can help me will really appreciate.

    Also want to let u know that i have already done Theme/Plugin Conflict test but the problem still exist

    Regards
    Faizan Memon

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    7 years ago

    Hi @faizanmemon786,

    What version of the Ultimate member you have installed on your site?
    Please attach screenshots if possible.

    Regards.

    Thread Starter Faizan Memon

    (@faizanmemon786)

    7 years ago

    Dear Support,

    Currently i am using UM Version 2.0.49 and WP version: 5.2.1

    1 Point i want to add is a week ago when i updated my WP to latest version, after updating it had asked me to update database also in order to complete the changes, i am not sure this issue relates to updating the WP as i have noticed this problem couple of days later after upgrading it to 5.2.1.

    What is the solution to this. could you kindly help me to resolve.

    Looking forward to hear from you

    Regards
    Faizan Memon

    Thread Starter Faizan Memon

    (@faizanmemon786)

    7 years ago

    Found the Issue, Restored to UM v2.0.45 its working, after this version all version i checked are not working.

    UM v2.0.46 to v2.0.49 all have same issue. can you kindly fix the issue in new version to update.

    Regards
    Faizan

Viewing 3 replies - 1 through 3 (of 3 total)

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