@kely1 can you please re-enable the plugin in “Test Mode” as I want to make some tests. I can sip the test mode and view the faulty page via /?wpacu_skip_test_mode – let me know if you can do that as it’s the only way to debug it. I could only guess otherwise what settings have been applied via Asset CleanUp.
Thread Starter
kely1
(@kely1)
I did activate plugin in test mode waiting for solution
Thanks
@kely1 I loaded the URL as https://www.maysoon.biz/?wpacu_skip_test_mode&wpacu_load_css=dashicons – as I suspected, based on the research I’ve done, checking the HTML source code, you have unloaded Dashicons, most likely thinking they are not needed. It looks like they are, as the moment I load them back (for debugging purposes, using the query string I mentioned), the arrows from the dropdown menu are showing fine.
So, load “dashicons” back, and everything should be fine. Perhaps you have the option “Disable Dashicons if Toolbar is hidden (Site-Wide)” enabled in “Settings” -> “Site-Wide Common Unloads”. Make sure to set it off. 😉
Thread Starter
kely1
(@kely1)
I don’t understand where to enable dash icons bcz i am not a developer so pls explain the path so I will easily do as you describe i am very thankful to you for such a quick reply and diagnose the issue as it solved I will go for asset pro I really love your plugin bcz no other plugin do same jobs.
@kely1 you don’t have to enable them, but to load them back because they have been unloaded. Either you unloaded a parent CSS file that has “dashicons” as a dependency or “dashicons” itself. So, check the CSS unloads and load back whatever is connected to “dashicons”. Was it only you dealing with configuring the plugin or you had help from a developer? Also, when I load https://www.maysoon.biz/?wpacu_skip_test_mode&wpacu_no_css_unload – the arrows load back, which is obvious that it’s from a wrong CSS file unload.
Thread Starter
kely1
(@kely1)
currently, I don’t have a developer and my theme support is also expired that’s why I ask you for a clear path to reload and edit dash icons
thanks if you give me the path
Thread Starter
kely1
(@kely1)
thanks, I got it and the problem has been solved thanks for your wonderful support any recommend setting with wp rocket premium.