• Resolved crittle1

    (@crittle1)


    Dropdown for the menu seems to work fine on all the other browsers on Mac. I haven’t checked PC. Firefox menu works only if I click the main button, and then the dropdown shows. ( I’m on newest version Firefox )I started Firefox in safe mode and tested, then also disabled caching via browser and regenerated cache via the mega menu settings panel.

    I do have W3C Total Cache and have disabled it as well.

    I disabled all other plug-ins and still have the issue.

    For the past few weeks I ignored and reactivated Total Cache to start testing the site speed since the website is not live yet. I noticed if I put the jquery in the js compression list, the dropdown starts working, but disables the dropdown on mobile.

    Is there a bug or some sort of conflict with jquery?

    I am using a child theme that I created from a master. I switched the theme back which yields the same result.

    The site is a demo located at:
    d e m o . 1 1 s t u d i o s .com

    I do not see any errors issues via the inspector window.

    https://ww.wp.xz.cn/plugins/megamenu/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author megamenu

    (@megamenu)

    Hi crittle1,

    I’m struggling a bit to follow – does it work if you disable w3 total cache?

    This might be the problem. If you go here (the JS included on your site) in Chrome you will see a ‘ERR_CONTENT_DECODING_FAILED’ error: http://demo.1 1 s t u d i o s.com/wp-content/cache/minify/000000/085b0/default.include.0740a3.js

    Regards,
    Tom

    Thread Starter crittle1

    (@crittle1)

    I didn’t even notice that. It was not working with W3C Total Cache off. But today I looked and it is now working. I think I turned on caching for my server the other day and it may be looking at an older file. Let me do some more digging and testing and I will check back in. Thank you for your fast response.

    Thread Starter crittle1

    (@crittle1)

    This is solved. I reset my Firefox and it seemed to of fixed the issue. Probably a plug-in issue. I also fixed the gzip in php.ini on the server. ( That’s what was causing the error you pointed out. )

Viewing 3 replies - 1 through 3 (of 3 total)

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