• Resolved gooler

    (@gooler)


    Hello,
    I am in the process of testing LifterLMS on a staging site to see if it will meet our needs. We have a custom theme (built by a developer who is no longer on the project). When I try to edit a blank lesson within a course, the page refreshes but stays on the course edit page. I noticed that there is no Lessons sub-tab under Courses in the admin menu. I wondered if this is because our theme already has a Courses item in the menu.

    I tried adding the code recommended for fixing the conflict with Caldera Forms, thinking it might be a similar issue, to functions.php but had no luck. I also tried the llms customizations plugin with the same code plus the action to delay the initialization until after plugins have loaded, no change. I am new to PHP so I may not have done these correctly. Any help would be much appreciated. Please let me know if there is any other info you need from me. Thanks!

    Nick

    
    Wordpress
    -------------------------------------------
    
    Home Url: http://buphx.staging.wpengine.com
    Site Url: https://buphx.staging.wpengine.com
    Version: 4.7.4
    Debug Mode: No
    Locale: en_US
    Multisite: No
    Page For Posts: Not Set
    Page On Front: Not Set
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Show On Front: posts
    Wp Cron: Yes
    
    Settings
    -------------------------------------------
    
    Version: 3.7.6
    Db Version: 3.7.6
    Course Catalog: Online Courses (#1392)
    Course Catalog Per Page: 9
    Course Catalog Sorting: menu_order
    Membership Catalog: Membership Catalog (#1393)
    Membership Catalog Per Page: 9
    Membership Catalog Sorting: menu_order
    Site Membership: Not Set
    Student Dashboard: My Courses (#1395)
    Courses Endpoint: my-courses
    Edit Endpoint: edit-account
    Lost Password Endpoint: lost-password
    Vouchers Endpoint: redeem-voucher
    Autogenerate Username: yes
    Password Strength Meter: yes
    Minimum Password Strength: strong
    Terms Required: no
    Terms Page: Not Set
    Checkout Names: required
    Checkout Address: required
    Checkout Phone: optional
    Checkout Email Confirmation: yes
    Open Registration: no
    Registration Names: required
    Registration Address: optional
    Registration Phone: hidden
    Registration Voucher: optional
    Registration Email Confirmation: no
    Account Names: required
    Account Address: required
    Account Phone: optional
    Account Email Confirmation: yes
    Checkout Page: Purchase (#1394)
    Confirmation Endpoint: confirm-payment
    Force Ssl Checkout: no
    Country: US
    Currency: USD
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Decimals: 2
    Trim Zero Decimals: yes
    Recurring Payments: yes 
    Cert Bg Width: 800
    Cert Bg Height: 616
    Cert Legacy Compat: no
    
    Gateways
    -------------------------------------------
    
    Manual: Disabled
    Manual Logging: no
    Manual Order: 1
    
    Server
    -------------------------------------------
    
    Mysql Version: 5.6.35
    Php Curl: Yes
    Php Default Timezone: America/New_york
    Php Fsockopen: Yes
    Php Max Input Vars: 3000
    Php Max Upload Size: 32 MB
    Php Memory Limit: 512M
    Php Post Max Size: 32M
    Php Soap: Yes
    Php Suhosin: No
    Php Time Limt: 300
    Php Version: 5.6.30-1+wpengine8
    Software: Apache
    Wp Memory Limit: 40M
    
    Theme
    -------------------------------------------
    
    Name: BU PHX
    Version: 0.1.0
    Themeuri: 
    Authoruri: 
    Template: buphx
    Child Theme: No
    Llms Support: No
    
    Plugins
    -------------------------------------------
    
    Advanced Custom Fields PRO: 5.5.10
    Gravity Forms: 2.2.2
    Gravity Forms Coupons Add-On: 2.6
    Gravity Forms Stripe Add-On: 2.3
    GravityView - Gravity Forms Import Entries: 1.3.2
    LifterLMS: 3.7.6
    LifterLMS Customizations: 1.0.0
    My Eyes Are Up Here: 1.1.8
    Nested Pages: 1.6.8
    Redirection: 2.5
    Sortable Posts: 1.1.3
    User Roles and Capabilities: 1.2.1
    
    Integrations
    -------------------------------------------
    
    BbPress: No
    BuddyPress: No
    
Viewing 1 replies (of 1 total)
  • @gooler,

    If sounds like the custom post type you already have in the theme is more than likely causing the issue. What’s probably happening is that the LifterLMS course (and possibly lessons) are not being loaded in order to prevent errors that may occur as a result of courses already existing.

    If your theme is custom I’m unfortunately going to have a really hard time advising on how to fix this. We can’t support custom code so you’ll need to work with a developer to disable those custom courses so that LifterLMS courses can load.

    You can confirm this is in fact the issue (since your in staging) by switching to another theme — even temporarily — and seeing if the issue goes away.

    If you’re in need of someone to help you please consider getting in touch with any of our LifterLMS Expert developers: https://lifterlms.com/docs/do-you-have-any-recommended-developers-who-can-modifycustomize-lifterlms/

    hope that gets you moving in the right direction!

Viewing 1 replies (of 1 total)

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