• Hi,

    Thanks for all the great work on this plugin! πŸ™‚

    I’m not sure this is related to your plugin but when I look at Google Analytics I am getting duplicate transactions recorded? Do you have any ideas why this might occur?

    Under “conversions > ecommerce > overview”

    Thanks for the help!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    My plugin includes checks that should prevent duplication of transactions.
    Aren’t you using a native GA plugin next to mine?

    Thread Starter myatix

    (@myatix)

    Yes we do use Google Analytics Dashboard for WP… But I was not aware that it tracked ecommerce.

    Thread Starter myatix

    (@myatix)

    OK… I just read that GADWP does track ecommerce. My mistake, sorry!

    Unfortunately you can’t disable it in GADWP which is a shame as I like your plugins flexibility. Unfortunately we do use some of the GADWP features.

    Plugin Author Thomas Geiger

    (@duracelltomi)

    What features are you using from GADWP that you miss from this plugin?

    Hi all,

    @myatix GADWP does not track ecommerce, it only loads the necessary Ecommerce analytics libraries needed by other ecommerce tracking plugins.

    Thread Starter myatix

    (@myatix)

    Hi Again,

    Could this be caused by the fact that I have both:

    ecomm_totalvalue = ecomm_totalvalue
    ecomm_revenue = ecommerce.purchase.actionField.revenue

    in the Adword Remarketing Tag?

    The reason for adding ecomm_Revenue was due to a previous recommendation from duracelltomi when trying to solve another issue?

    Thanks! πŸ™‚

    I have this issue as well. I only have your tag in place. No other Analytics code. Enhanced e-commerce is enable (classic is disabled).

    I’ve been noticing one of my customer has been revisiting the thank you page many times. I think she might have bookmarked it and each time she uses it when she want to browse my site.

    The order was placed on the 25th of october and had a value of 50 EUR. In analytics it shows up under the correct orderid but with a value of 100 EUR. And November 1st, has the same thing, same orderid, 100 EUR value.

    Who knows how many times more it got triggered.

    UPDATE: I found out. It got triggered 6 times, resulting in 600 EUR in total value, while in fact it’s just 50 πŸ™

    • This reply was modified 8 years, 7 months ago by johnny538.
    Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi Everyone,

    For each order that has been tracked once, a hidden fields is being saved by my plugin: _ga_tracked
    This is saved into your database as part of the order data thus if someone reloads or revisits your order completed page, no transaction data should be added into the dataLayer again.

    @johnny538 could you share the URL of your website? If you could enable cash on delivery for a short period of time on Monday, I would be happy to place a test order and check your measurement whether it has any issues that even could be related to my plugin.

Viewing 8 replies - 1 through 8 (of 8 total)

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