duplicate google calendar

  • Resolved mugofcoffee

    (@mugofcoffee)


    9 months, 2 weeks ago

    When booking via backend calendar, 2x entries created in the same google calendar so we have to manually delete duplicate. If client books via online form then no duplication occurs. Why?

    Also, when a booking is cancelled in any regard it is no longer removed from the google calendar so we are having to monitor cancellations and manually remove in google cal.

    • This topic was modified 9 months, 2 weeks ago by mugofcoffee.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Dimitri Grassi

    (@wordpresschef)

    9 months, 2 weeks ago

    Hi,

    did you associate a google calendar to your assistants? If so, check if the calendar of one of your assistants is the same of the calendar selected on salon booking system / google calendar settings

    Thread Starter mugofcoffee

    (@mugofcoffee)

    9 months, 1 week ago

    hi, yes we have 5 calendars all correctly associated. Like I say it does sync to the google calendar, but duplicates on the google when made manually via back end.

    Front end is fine to sync one way and adds only one entry to google.

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    9 months, 1 week ago

    Hi,

    check if one of those 5 google calendars assigned to your assistants are the same of the one selected for the entire shop ( the one you set on google calendar settings of salon booking system” )

    Thread Starter mugofcoffee

    (@mugofcoffee)

    9 months, 1 week ago

    I tried that – so If I change the calendar setting to say calander 1, and then book a session on calendar 5 in the backend, then we now get 2 duplicate bookings on google 5, and another on google 1 Thus then now gives 3 google entries!

    Thread Starter mugofcoffee

    (@mugofcoffee)

    9 months, 1 week ago

    just tried this again and get the 3 google calendar entries, but when I cancel the entry in the backend, it will remove the one on google calender 1 (the other 2 remain on google cal 5)

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    9 months, 1 week ago

    Hi,

    try to install this version: https://www.dropbox.com/t/WXV3TG71xCzSoBTS

    and tell me if the issue persists.

    Thread Starter mugofcoffee

    (@mugofcoffee)

    9 months, 1 week ago

    That works perfectly thanks

Viewing 7 replies - 1 through 7 (of 7 total)

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