Duplicate Orders after update

  • Resolved Mare13ki

    (@mare13ki)


    6 years ago

    Hi, after update to Woocommerce 4.1.0 we have duplicated orders appearing: https://prnt.sc/spzqkb

    We’ve tried with disabling some of the plugins but without success. Can you please tell me what are the most common reasons for this and what can we try?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Joey – a11n

    (@jricketts4)

    6 years ago

    Hi @mare13ki – This kind of problem is usually caused by either a conflict with your theme or with another plugin. I know you said that you’ve disabled some plugins, but that may not be enough.
     
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    – Joey

    Joey – a11n

    (@jricketts4)

    5 years, 11 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)

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