• Resolved rosatamm

    (@rosatamm)


    The link below is just one example, but the issue I’m having is that I’m setting popups for specific WordPress categories to segment my audience.

    However, any post that appears in multiple categories (which are most posts, as these are recipes) will have both pop ups appear in a single page. Definitely annoying to an end user.

    I’d like to know if and how I can either exclude categories to override the included ones? OR if the specific categories can use only the WordPress Primary category, rather than all the categories for a given post.

    • This topic was modified 5 years, 3 months ago by rosatamm.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author 99robots

    (@99robots)

    @rosatamm We are looking into the issue. Please keep the web page as it is. It’ll be helpful for our development team.

    Thread Starter rosatamm

    (@rosatamm)

    @99robots hello, any update on this please?

    Plugin Author 99robots

    (@99robots)

    Hi @rosatamm – We looked into this and what you need is conditional logic that would recognize that you have set posts with multiple categories and setup popups for said categories.

    Unfortunately, we do not have such logic in HFCM as it wasn’t built with that type of requirement in mind. It would be quite extensive to build that functionality into HFCM but we will review with our dev team for future roadmap.

    Typically, the popup plugins or services have their own targeting settings. Maybe check those to see if what you need can be achieved.

    Sorry that we can’t be of more help.

    Thank you

    Plugin Author 99robots

    (@99robots)

    Closing this as it’s a feature request (Conditional Triggers).

Viewing 4 replies - 1 through 4 (of 4 total)

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