Duplicate requests

  • Resolved lbrooker123

    (@lbrooker123)


    8 years, 11 months ago

    Hi, when I submit the booking form it’s showing up twice sometimes 4 times in the admin section and it sends the email twice sometimes 4 times to the customer.

    And send no email to me to say there is any booking.

Viewing 1 replies (of 1 total)
  • NateWr

    (@natewr)

    8 years, 11 months ago

    Hi,

    Is it possible that you’re double-clicking the submit button? A recent update to the plugin added some code to try to prevent that, but it may not be successful in all cases.

    If that’s not it, there may be a conflict going on. I’d recommend deactivating all other plugins and switching to a default theme like TwentySeventeen, then testing to see if you can reproduce the issue.

    There are many things that can effect email delivery. The FAQ includes a 5-step checklist to help you narrow down the issue:

    http://doc.themeofthecrop.com/plugins/restaurant-reservations/user/faq#no-emails

Viewing 1 replies (of 1 total)

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