Duplicates

  • Resolved Petrus4

    (@petrus4)


    7 months, 4 weeks ago

    Hello your app has been working great but recently it keeps creating duplicate entries and duplicates only go away when I reconnect the plugin to my sheet.

    Can you please fix?

    Plugin version:  1.17.1
    WooCommerce vers: 10.2.2

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support toukirwpdev

    (@toukirwpdev)

    7 months, 4 weeks ago

    Hi,

    Thanks for bringing it to our attention! It seems to be a bug, and we’re working on a fix. As soon as the fix is released, we’ll notify you.

    In the meantime, if duplicate entries appear, no need to reconnect the plugin — just use the “Fetch Order From WooCommerce” option under Order Sync in your Google Sheet tab to refresh and sync your data correctly.

    Thank you for your understanding and patience!

    Plugin Support toukirwpdev

    (@toukirwpdev)

    7 months, 3 weeks ago

    Hi,

    We’ve fixed the duplicate entry issue in our latest release.

    Please update your plugin to version 1.17.2, and it should work smoothly again.

Viewing 2 replies - 1 through 2 (of 2 total)

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