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  • Plugin Support James Hunt

    (@bonkerz)

    Hi Yves. I’ve tested this and for us Clone Order works with the Custom Order Numbers plugin and the new cloned order takes the custom order number.

    We also tested the “renumerate orders” option in Custom Order Numbers plugin and duplicating an order after this also worked.

    The duplication process can be quick – can you check after duplication that the new order has not been created but perhaps not immediately visible on your index? i.e. could be hidden by filters, could be at the start or end of the list.

    Do you have any custom function code related to order numbers installed, or any other plugins that could conflict?

    • This reply was modified 1 year, 4 months ago by James Hunt. Reason: Removed screenshots as they didnt upload properly
    Thread Starter yves.saintlary

    (@yvessaintlary)

    Hi James,

    Sorry for the late reply. I eventually disabled the Custom Order Numbers plugin.

    Thank you for your help!

    Best,

    Yves

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