Duplicative tweets

  • Resolved saferchemicals

    (@saferchemicals)


    8 years, 9 months ago

    Hi, I have your plugin installed on two different websites. Both are under development. On one site, the plugin performs correctly. On the other I am seeing duplicative tweets. I have gone through the settings carefully so both are configured exactly the same. Do you have any idea why this would happen? If you need to see the page, I can give you a link and a password.

    Thanks for your help. I hope that I can continue using the plugin.

    -Amanda Frayer

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Craig at Smash Balloon

    (@craig-at-smash-balloon)

    8 years, 9 months ago

    Hey saferchemicals,

    I’m wondering if there was something cached incorrectly. Try clearing the “persistent cache” using the button on the “Configure” tab. Otherwise you can contact us on our website here:

    https://smashballoon.com/custom-twitter-feeds/support/

    Thanks!

    cloudduster

    (@cloudduster)

    8 years, 8 months ago

    am having the same problem. i’ve cleared all the caches

    it duplicates when hashtag=”#awesome” is around

    because it’s ok when, say screenname=”gopro”. no duplicate

    • This reply was modified 8 years, 8 months ago by cloudduster.
    • This reply was modified 8 years, 8 months ago by cloudduster.
    • This reply was modified 8 years, 8 months ago by cloudduster.
    Plugin Contributor Craig at Smash Balloon

    (@craig-at-smash-balloon)

    8 years, 8 months ago

    Hey cloudduster,

    It looks like we have a fix for this coming out in version 1.2.7. Once you update the plugin, click on the “clear persistent cache” button and everything should work as expected!

    Let me know if you have more questions.

    Sorry for the inconvenience!

    – Craig

Viewing 3 replies - 1 through 3 (of 3 total)

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