Dynamic Text Extensions

  • zitricbox

    (@zitricbox)


    7 months, 1 week ago

    Hi, we’re using ContactForm7, initially we were using also Dynamic Text Extension, and it was working fine. The problem began when I installed reCaptcha (and Akismet in a second moment), there was an error that didn’t allow the email sent. Checking we uninstall the captcha plugins, and it started to work again, with a big problem of spam that was (obviously) blocked from our hosting provider, so we cannot be without captcha and then we decided to turned off the Dynamic Text Extension but we would like to use it . Is there a way to use them together?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tessa (they/them), AuRise Creative

    (@tessawatkinsllc)

    7 months, 1 week ago

    Hi! Can you provide screenshots and/or copy/paste the errors you get and when you see them? That’ll help me narrow down the cause. Thanks!

    Thread Starter zitricbox

    (@zitricbox)

    7 months ago

    Sorry, I didn’t see your answer before. The message was a generic message: “There was an error sending your message. Please try again later.” There were no other signs or alerts about this.

    Now it is working, but with Dynamic Text Extension off.

    I was trying to attach an screenshot, but it asked me for a url. I can’t upload it somewhere now, so I’m not sending it.

    Thank you

    Plugin Author Tessa (they/them), AuRise Creative

    (@tessawatkinsllc)

    4 months, 4 weeks ago

    I would recommend updating your wp-config.php file to include the following:

    define('WP_DEBUG', true); // Enable debug  mode
    define('WP_DEBUG_DISPLAY', false); // Do not show debug messages on webpages
    define('WP_DEBUG_LOG', true); // Log the debug messages instead

    Then repeat your steps to create the error. After that, check out the file /wp-content/debug.log where it should have some kind of messages to explain what error occurred to prevent sending.

    When you’re done debugging, either remove those three lines from the wp-config.php file or set their values to false.

Viewing 3 replies - 1 through 3 (of 3 total)

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