E-mail notification not working

  • Resolved kamilnexwell

    (@kamilnexwell)


    9 years, 7 months ago

    Hello,

    Today I installed and configured the Status Tracking plugin on my website. The problem is that the e-mail notifications do not work.

    I have installed WP-Mail-SMTP plugin and configured it to send mails by PHP mail() function with other options set as default – test e-mail is working fine. But when I am adding or changing the order in Status Tracking, I do not get the e-mail, although using the same receiver address (Order E-mail Frequency is set on “On Change”). The status order itself is changing and there is no error displaying after the operation.

    Thank you for any help or suggestions.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter kamilnexwell

    (@kamilnexwell)

    9 years, 7 months ago

    The problem disappeared after redefining statuses. It seems that if e-mail is configured after the statuses have been created, the e-mail notification does not work properly.

    Plugin Contributor etoilewebdesign

    (@etoilewebdesign)

    9 years, 7 months ago

    Hi Kamil,

    Thank you for letting us that you were able to resolve your problem and what it was that allowed you to.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘E-mail notification not working’ is closed to new replies.