Hello.
at the Booking > Settings > Emails page you can switch the “Email template” to “plain without template” style to use emails in most cases close to text.
Also you can switch the “Email format” to the “Plain text” at the “type” section.
Kind Regards.
Hello.
At the right side of Booking > Settings > Emails page.
Kind Regards.
I have done these settings and still I get two e-mails, one in plain text and one in html-format and when I confirm a booking the e-mail to the booker is in html-format.
It must be a bug in the system. When I choose “text & html” I get two e-mails in text and when I choose “text” I get two emails, one in text and one in html. When I confirm the booking the e-mail to the booker still is in html.
I will recheck and then will reply to you.
Thank you.
Hello.
Probably you are receiving 2 emails because you was used int he booking form the same email that was defined as your admin email. And in reality it’s 2 different emails: one email about the new booking for the ADMIN, and other email about the new booking for the VISITOR.
I have retested this feature once again, and if you select only “Plain text” type of email template, system will send emails in text format.
Please change this type of emails for each email templates at the Booking > Settings > Emails page (in each email TAB).
Kind Regards.
Thank you! I didn´t realize that I had to change in each template. Now it is okay.
