• Resolved akinleyeajayi

    (@akinleyeajayi)


    hello there.

    (1) i want to change the link for a user who wants to login. It redirects to wordpress login…. I want it to redirect to the login page on my website.

    (2) When e-mails are sent or received i the name of the sender is always WordPress. I want to change that. Thank you.

    https://ww.wp.xz.cn/plugins/js-support-ticket/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author JoomSky

    (@rabilal)

    Hi,

    1. Edit ../wp-content/plugins/js-support-ticket/includes/layout.php

    On line number 117
    Change href value with your link
    <a class="button-not-login" href="' . wp_login_url() . '" title="Login">' . __('Login', 'js-support-ticket') . '</a>

    2. Check system email in JS Support Ticket.
    Also check Configurations > General > Mail settings.

    Regards,
    Ahmad Bilal

    Thread Starter akinleyeajayi

    (@akinleyeajayi)

    Thank you for your response. I have tried editing the layout.php file before contacting you however it has not worked. Everything i changed in there was never effected

    The system e-mail is working what i mean is this……. It shows sender as WordPress (if i click on the e-mail address it is correct [email protected]) But the Name that shows up as Sender is WordPress…. Cheers

    Plugin Author JoomSky

    (@rabilal)

    Hi,

    1.
    Above code show login message.
    Change href value i.e href=”www.abc.com”

    Make sure you file is writable and new code in the file.

    2.
    Check JS Support Ticket title
    Admin > JS Support Ticket > Configurations > Title

    Regards,
    Ahmad Bilal

    Thread Starter akinleyeajayi

    (@akinleyeajayi)

    Thank you number one worked
    however you don’t seem to understand the second one. I am not requesting to change the Title of the plugin from the page….. I am simply saying whenever any e-mail is sent either to the user or the admin….. The correct e-mail sends out the messages (e-mails) however. The name of the sender is always “WordPress ([email protected])”… Instead of e.g “Mydomain ([email protected])” so i am looking for a way to get it to be changed. Not telling all my users that it is WordPress that is sending them ticket e-mails. Thank you very much for your help. cheers Rabilal.

Viewing 4 replies - 1 through 4 (of 4 total)

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