• Resolved websitewendy

    (@websitewendy)


    I am getting the error below on all sites using the Envira Lite plugin..
    I’ve tried changing PHP versions up to 7.2 (highest available option).

    Any advice appreciated.

    This plugin failed to load properly and is paused during recovery mode.
    
    An error of type E_COMPILE_ERROR was caused in line 197 of the file /home/CPANEL-USER/public_html/wp-content/plugins/envira-gallery-lite/envira-gallery-lite.php. Error message: require(): Failed opening required '/home/CPANEL-USER/public_html/wp-content/plugins/envira-gallery-lite/includes/admin/welcome.php' (include_path='.:/opt/cpanel/ea-php71/root/usr/share/pear')
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Sorry to hear you’re having that issue!

    I suggest you delete the plugin and install from a fresh download to make sure all of the plugin files are present.

    Let me know if that makes a difference.

    -Kevin

    Thread Starter websitewendy

    (@websitewendy)

    thank you.
    Very odd that it was working fine for over a year and just started having this error after the recent core wp update.
    If I remove and reinstall will we lose all of the galleries already created ?
    We have dozens of sites with hundreds of galleries.

    That is odd. I’m not entirely sure why this would happen either, but hopefully a new install will solve the problem.

    Are you getting this same era on all of your sites?

    Your galleries will remain untouched when you uninstall the plugin.

    However, if you’re concerned about losing data, a good backup is always a nice for peace of mind.

    Let me know if this helps!

    -Kevin

Viewing 3 replies - 1 through 3 (of 3 total)

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