E_ERROR

  • Resolved Charles

    (@charlesrodmell)


    1 year, 2 months ago

    An error of type E_ERROR was caused in line 174 of the file /SNIP/public/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php. Error message: Uncaught FacebookAds\Http\Exception\AuthorizationException: Error validating access token: The application does not belong to system user's businessor its aggregators's business in /SNIP/public/wp-content/plugins/official-facebook-pixel/vendor/facebook/php-business-sdk/src/FacebookAds/Http/Exception/RequestException.php:174

    I’m getting these errors every now and then. Site continues to work though. v4.1.1 and wp v6.7.2

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    1 year, 2 months ago

    Hello Charles, and thank you for reaching out.

    We are looking into this issue and will let you know as soon as we have an update.

    Kind regards,
    Marija

    Plugin Support Marija

    (@marijastuntcoders)

    1 year, 2 months ago

    Hi @charlesrodmell ,

    Can you try deleting the connection from the WP admin page, and then re-connecting to your page?

    Please let us know if this fixes the issue.

    Kind regards,
    Marija

    Thread Starter Charles

    (@charlesrodmell)

    1 year, 2 months ago

    Thanks. It only happened intermittently so it will need a few weeks I guess to know if it is solved. I’ll make a new thread and reference this one if it happens again.

    skylerdynedge

    (@skylerdynedge)

    1 year, 1 month ago

    Just a note that a client is reporting this same issue on their website. Receiving this error email while the website appears to be working fine.

    I will attempt to delete the connection and reconnect as well.

Viewing 4 replies - 1 through 4 (of 4 total)

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