EA Filterable Gallery Loading Issue

  • Resolved twellibaum

    (@twellibaum)


    3 years, 5 months ago

    Hi there,

    I like EA Filterable Gallery, works fine for us except for one issue and that is loading the images and the text below properly. Whenever we open the page on a mobile phone the first few rows are fine, but the last two or so are sticking together, so that the text between them is not visible. The problem goes away when tapping on a filter and then going back to the All tab. Sometimes it happens on a desktop as well. Not sure what to do.

    Thanks in advance for any help!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter twellibaum

    (@twellibaum)

    3 years, 5 months ago

    To answer my own question for anyone running into this problem, after activating Lazy load media in Speed Booster Pack the problem is gone.

    Plugin Support Amit Paul

    (@paulamit)

    3 years, 5 months ago

    Hello @twellibaum,

    Greetings. Hope you’re doing good.

    Really sorry for the inconvenience. Would you kindly make sure that you’re using the latest version of our plugin?

    If yes, Can you please try doing the following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

    If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too.

    Hope it helps. Let me know how it goes.

    Thank you!

    Thread Starter twellibaum

    (@twellibaum)

    3 years, 5 months ago

    Thanks for your reply!

    Plugin Support Amit Paul

    (@paulamit)

    3 years, 5 months ago

    Hello @twellibaum,

    Hope you’re doing good. Would you kindly give us feedback about the issue that you’re facing? Is the issue fixed? 

    Thank you!

    Plugin Support Amit Paul

    (@paulamit)

    3 years, 4 months ago

    Hello @twellibaum,

    Hope you’re doing good.

    As we’re not getting any response from you, We believe that your issue has been solved. And so we mark this topic as resolved now.

    Thank you!

    Thread Starter twellibaum

    (@twellibaum)

    3 years, 4 months ago

    I answered my own question above, so the problem was solved. Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

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