• Resolved jeanbeatles

    (@jeanbeatles)


    Hello,

    I’ve got problems since i’ve made the plugin update. Images Grid are fucked up. Links don”t appear sometimes. I’ve uninstalled the plugin, then reinstall. Sometimes it works (not fine), sometimes it don’t work at all.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • dimitrithegreat

    (@dimitrithegreat)

    The same problem! This update killed gallery :((( dorovskih.com

    Thread Starter jeanbeatles

    (@jeanbeatles)

    I’ve dowgraded EA version, i have the same problem. It comes and go.

    Plugin Author Rafin

    (@rafinkhan)

    @jeanbeatles @dimitrithegreat,

    I am sorry to hear about the issues you are facing. Have guys tried doing this following: To regenerate Files & clear cache, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Clear Cache’ button. Check out this screenshot: https://prnt.sc/o0k19w

    Let me know how that goes. If that doesn’t work, please allow us some time to investigate this.

    I hope you understand. Thank you.

    • This reply was modified 7 years ago by Rafin.
    • This reply was modified 7 years ago by Rafin.
    Thread Starter jeanbeatles

    (@jeanbeatles)

    Hi, thanx for the reply,
    I already dit it 10 times or more. It works at the moment, then the problems comes again.

    dimitrithegreat

    (@dimitrithegreat)

    after several cleanings of cache now it works, thank you!
    of course I ll continue watch if bug’d like to come back)

    UPD: yes, it came back :((

    Plugin Author Rafin

    (@rafinkhan)

    @jeanbeatles @dimitrithegreat,

    Okay, guys. We will need to investigate this issue a bit further. Would you please contact us through here: wpdeveloper.net/support

    We will get back to you. Thank you.

    arctrinity

    (@arctrinity)

    Same issue. I think it’s better to stay one version behind at all times. There are ALWAYS issues with these updates. Completely screws up mine a bunch of clients sites. Actually ridiculous. I shouldn’t have to troubleshoot and regenerate css with every single update because some new issue arises.

    Plugin Author Rafin

    (@rafinkhan)

    @jeanbeatles @dimitrithegreat @arctrinity,

    Hi, guys. We have released a new version yesterday. Can you please update to the latest version of Essential Addons (3.0.5) and let me know whether that resolves your issue or not?

    Thank you.

    Thread Starter jeanbeatles

    (@jeanbeatles)

    Hi,
    It seems ok now.
    Thanks you so much !

    Now it works 🙂
    Thanks!

    Plugin Author Rafin

    (@rafinkhan)

    @dimitrithegreat @jeanbeatles

    I am glad that your issues are resolved now. Cheers 😀

Viewing 11 replies - 1 through 11 (of 11 total)

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